LEGAL
Privacy & Cookie Policy
Last updated: April 6, 2025
OnSite Club ("we", "us", "our") operates the website www.onsiteclub.ca and related subdomains. We are committed to protecting your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy legislation. This policy explains what information we collect, why, how we use it, and your rights.
1. Information We Collect
We may collect the following personal information: your name and email address when you submit our contact form; device and browser information, IP address, and approximate geolocation through cookies and analytics tools; language preference and browsing behaviour on our site; and purchase-related information if you interact with our shop (processed by Shopify).
2. How We Use Your Information
We use your personal information to respond to inquiries submitted through our contact form; improve our website content, performance, and user experience; analyse site traffic and usage patterns; display relevant promotional content for our products (Calculator, Timekeeper); and comply with legal obligations.
3. Cookies and Tracking Technologies
We use three categories of cookies. Essential cookies are required for the site to function (session, language preference, cookie consent state) and cannot be disabled. Analytics cookies help us understand how visitors use our site to improve your experience using tools like Google Analytics. Marketing cookies are used to measure campaign performance and may be used for retargeting. You can manage your cookie preferences at any time using the cookie consent banner on our site. Essential cookies are always active as they are necessary for basic site functionality.
4. Third-Party Services
We use the following third-party services that may process your data: Formspree for contact form submissions; Google Analytics for website analytics; Shopify for e-commerce (shop.onsiteclub.ca); Vercel for website hosting; Google Play and Apple App Store for app distribution. Each of these services has its own privacy policy governing its use of your data.
5. Data Retention
Contact form submissions are retained for as long as necessary to respond to your inquiry and maintain our business records. Cookie data is retained according to each cookie's expiration period. Analytics data is retained in aggregate form. We do not retain personal information longer than necessary for the purposes described in this policy.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including HTTPS encryption on all our sites, secure third-party service providers, and minimal data collection practices. However, no method of transmission over the Internet is 100% secure.
7. Your Rights Under PIPEDA
Under PIPEDA, you have the right to know what personal information we hold about you; access your personal information; request correction of inaccurate information; withdraw consent for non-essential data processing; and file a complaint with the Office of the Privacy Commissioner of Canada. To exercise any of these rights, contact us at contact@onsiteclub.ca.
8. Children's Privacy
Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
10. Consent
By using our website, you consent to the collection and use of your information as described in this policy. You may withdraw consent at any time for non-essential processing by adjusting your cookie preferences or contacting us.
Contact Us
If you have questions about this privacy policy or how we handle your personal information, contact our Privacy Officer:
contact@onsiteclub.ca